Privacy Policy

Effective Date: 28-09-2025

At Solis Eye Care Hospitals Pvt. Ltd., accessible from https://soliseyecare.com, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or avail our services.

1. Information We Collect

We may collect personal information that you provide to us, including but not limited to:

  • Name
  • Contact details (email address, phone number)
  • Medical history and health-related information
  • Appointment details
  • Payment information

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and maintain our healthcare services
  • To schedule, manage, and confirm appointments
  • To process payments and administrative requirements
  • To communicate with you regarding your treatment, queries, and follow-ups
  • To improve our website, services, and patient experience
  • To comply with applicable laws and regulations

3. Disclosure of Your Information

We respect your privacy and do not sell or rent your personal information to third parties. Your information may be shared only in the following cases:

  • With trusted service providers who assist us in delivering our services (bound by confidentiality obligations)
  • To comply with legal requirements, regulations, or court orders
  • To protect the safety, rights, or property of Solis Eye Care Hospitals Pvt. Ltd., our patients, or the public
  • In case of a merger, acquisition, or restructuring, subject to confidentiality safeguards

4. Security of Your Information

We take appropriate and reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure. However, please note that no method of online transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Rights

Depending on applicable law, you may have the right to:

  • Access, update, or request deletion of your personal information
  • Restrict or object to certain types of processing
  • Withdraw your consent for data processing at any time (where applicable)

For exercising your rights, please contact us using the details provided below.

6. Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies separately.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for updates.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, you may contact us at:

  • Email: info@soliseyecare.com
  • Phone: 9515999405
  • Address:
    Solis Eye Care Hospitals Pvt. Ltd.
    SVK Towers, Plot No. 13, ECIL Cross Roads,
    ECIL, Laxmi Garden, Kushaiguda,
    Secunderabad, Telangana 500062